Privacy Policy
This privacy policy notice tells you what to expect us to do with your personal information when you make contact with us or use our service. Use the links below to navigate through the privacy policy notice.
Contents of Privacy Policy
- Who we are
- How we collect personal information
- Categories of personal data we obtain and process
- How we use personal information
- How we store personal information
- Retention of personal data
- Sharing your information
- The lawful bases for processing personal information
- Your data protection rights
- Data Controller and Data Protection Officer details
- How to access your child's records
- Complaints procedure
- Cookies
Complaints procedure
School staff, parents and carers are actively encouraged to raise concerns or issues at the earliest opportunity. Most concerns can be dealt with informally without the need to go beyond the preliminary stage. Please discuss any complaints or concerns that you may have with the therapist in the first instance.
In the unlikely event that it is not possible to resolve the concern, then you can take your concern to the Association of Speech & Language Therapists in Independent Practice (ASLTIP) via their complaints policy.
For serious issues you may also contact the Health and Care Professions Council (HCPC) at:
Post: Park House, 184 Kennington Park Road, London, SE11 4BU
Phone: 0800 328 4218
Email: ftp@hcpc-uk.org
For complains regarding the handling and processing of personal data, please contact the Information Commissioners Office (ICO) at:
Website: Make a complaint
ICO Helpline: 0303 123 113
