Privacy Policy
This privacy policy notice tells you what to expect us to do with your personal information when you make contact with us or use our service. Use the links below to navigate through the privacy policy notice.
Contents of Privacy Policy
- Who we are
- How we collect personal information
- Categories of personal data we obtain and process
- How we use personal information
- How we store personal information
- Retention of personal data
- Sharing your information
- The lawful bases for processing personal information
- Your data protection rights
- Data Controller and Data Protection Officer details
- How to access your child's records
- Complaints procedure
- Cookies
Your data protection rights
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information, and all rights may not apply to all of the information we process.
Your right of access
You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process. You can read more about this right here.
Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. You can read more about this right here.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances. As some data we collect is health and care data, which is under responsibility of a professional subject to a legal obligation of professional secrecy, this right to erasure does not always apply. You can read more about this right here.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances. You can read more about this right here.
Your right to object to processing
You have the right to object to processing if we are able to process your information because the process is in our legitimate interests. As some data we collect is health and care data, there may be some limitations to the extent to which this right applies. You can read more about this right here.
Your right to data portability
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent. You can read more about this right here.
Your right to withdraw consent
Some data we process is done so with your consent. If you have consented to some information being processed, you have the right to withdraw your consent at any time.
You are not required to pay any charge for exercising your rights. We have one month to respond to you. Please contact Daniel Gibbons (Data Protection Officer) via the contact page if your wish to make a request.