Privacy Policy
This privacy policy notice tells you what to expect us to do with your personal information when you make contact with us or use our service. Use the links below to navigate through the privacy policy notice.
Contents of Privacy Policy
- Who we are
- How we collect personal information
- Categories of personal data we obtain and process
- How we use personal information
- How we store personal information
- Retention of personal data
- Sharing your information
- The lawful bases for processing personal information
- Your data protection rights
- Data Controller and Data Protection Officer details
- How to access your child's records
- Complaints procedure
- Cookies
Sharing your information
We use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold is securely and retain it for the period we instruct.
With your consent, information about your child's speech and language needs will be shared with other professionals involved in your child's care, when it is in your child's best interests. A record of your consent is kept within your child's record.
Speech and Language Therapists are required to undertake clinical supervision as part of their professional registration, and to ensure the quality of their practice. Some personal information may be shared with the therapist’s supervisor for the purposes of clinical supervision. The clinical supervisor will always be another Speech and Language Therapist, who is legally bound to keep client information confidential.
Unless we are required to do so by law, or for child safeguarding purposes, we will not disclose any personal information we hold, to any person other than as set out above.
We will never share your information with any third parties for the purposes of direct marketing.