How we use personal information

Personal information collected by us via the South Coast SLT website, emails, telephone calls or face to face, is stored and used by us for the purpose of delivering your child's speech and language intervention. Some information is also used to monitor and measure the quality and effectiveness of the service provided by South Coast SLT.

We use this information:

• To prepare, plan and provide speech and language therapy services appropriate for your child's needs;

• To communicate with you via post, email, telephone or text message in relation to:

  • arranging, confirming and planning for appointments

  • general communication in-between appointments

  • sending you reports and programmes for your child

  • copying you in to communications with other professionals involved with your child

  • sending you resources necessary for your child's speech and language intervention

  • sending you invoices

Any sensitive personal details are stored in a secure and confidential system and processed in confidence by South Coast SLT, and shall only be used for the purposes of delivering appropriate speech and language therapy services to your child.